otec Systems provides their customers with an end-to-end solution for their IT and electronic security needs. As well as application and server hosting, virus and ransomware protection, spam filtering, local and off-site backup solutions, video surveillance, access control and monitoring.

Kytec designs, delivers and manages a full suite of ICT solutions for mid-sized Australian businesses and organisations. Working with Cisco, and within the Cisco ecosystem, Kytec, a Cisco Gold Partner, has specialisations in enterprise networking, collaboration, unified communications, data centre, IT security, contact centre and cloud.

Telergie is a broker service with a primary focus on saving businesses money on their telecommunications and energy.

The Victorian Government and NBN Co are boosting internet speeds for thousands of households and businesses, with upgrades to fixed wireless networks underway.

We have closely been monitoring updates from NBN Co, and they have recently released Important information regarding monitored fire alarm and emergency lift phone services.

When a team member says they are going to be “working from home tomorrow” it can trigger eye rolls and conjure up all sorts of distorted notions. People working in their pyjamas. Long lunches. A disconnected, maybe even dysfunctional team culture. There are people who still think you need to be sitting in an office from 9-5 to get things done.

Although our business has been around for more than 20 years, there are still some gems of information about us that our customers, partners and suppliers might not know. These are things that can get taken for granted; but are the little things that take us from being just another service provider, to being an expert provider of choice.

Although your business may be absolutely ready to move ahead, your phone system is most probably inflexible, rigid, and stuck in the past. Traditional phone systems have not and cannot keep up with the needs of the modern workforce. From the handset on the desk to the PBX down the hallway, it’s like everything in the office has moved on except the telephone system.

Choosing the right telecom provider is an important step in improving your businesses communication channels. However, telecommunications is a big industry and is becoming more and more complex. Pre-supposing anything about the end solution, even if it’s a standard product like an office phone system, before making any attempt to understand your business plans and problems is a bad way to start.

Choosing a telecommunication provider can present many challenges for small to medium businesses, especially when it comes to managed vs cloud providers. Are you getting the best value? Will the services you have give you what you need into the future? Are you getting live and local customer support

Now Telecom is now identified as a unified communications provider in regional Australia. Today it was announced that Now Telecom have signed Southern Phone Company Ltd (Southern Phone) and will deploy an outsourced IT help desk for the company in addition to Unified Communications (UC) services to customers in regional areas around Australia.

Increased demand for tailored solutions drives business expansion in Cloud and unified communications. Now Telecom are expanding its team to support a further transition into the provision of Cloud (UC7) and Unified Communications (UC) services.

There is plenty of media speculation that a new generation of smartphones coming to market will have satellite connectivity. With news of the iPhone 14 release including Globalstar connectivity to power its satellite-based Emergency SOS feature.

Now Technologies is excited to announce Data Sharing will be available to business customers soon. Data Sharing gives you the convenience of one account and all the data inclusions of your connected services in one big pool to share. You can connect any combination of eligible mobile SIM and mobile broadband plans.

Call recording is a common requirement for regulatory compliance and contact centres. While many companies might prefer to record every call, the substantial investment required to deploy and maintain an on-premises, enterprise-wide recording solution is often a barrier to that goal.

The nbn™ is Australia’s new broadband network. Services provided over the nbn™ network will be replacing the phone and Internet services provided over most existing landline networks, including copper and the majority of HFC networks within the fixed line footprint. Services provided over existing fibre networks (including in-building, health and education networks) and some special and business services may not be affected.

From VoIP to UCaaS to SIP to UC there are lots of terms and options being talked about in the market right now, it’s no wonder many CIOs, IT Managers, and other decision-makers are confused about which communications model to choose for their enterprise.

The use of a local cloud provider is becoming increasingly popular for many businesses. If you’re struggling to receive good customer service from your current telecommunications provider, it might be time to jump ship.

Unified Communications (UC) are vastly becoming the most preferred set up for small and medium businesses telecommunication systems. Traditional on-premise PABX telephone systems have been in use in business since the early 1960’s. By the 1990’s the systems had become more flexible but although they have evolved over time to better provide for the needs of business, it was the introduction of VoIP that really impacted the market. That said; the way we talk about PABX hasn’t changed a lot in the last 5-10 years. It usually involves a discussion about hardware, services, a contract and a recurring payment theme.